1xbet Privacy Policy

1xbet values each of its clients and takes all necessary measures to provide them with a safe gaming environment. The company takes the security of users’ personal and financial data and their privacy seriously. 

1xbet is committed to increasing the transparency of how the data provided by users of the platform is collected, used, and stored. This 1xbet Privacy Policy explains what information 1xbet collects when you use its services, why this information is collected, and how it is used.

Hereinafter, 1xbet may be referred to as “we”, “us”, “company”, “platform” or “site”. By using our services, you consent to the processing, storage and use of data. We may amend this Privacy Policy from time to time and notify you of changes by posting the amended terms on our platforms.

Consent to Personal Data Processing

The processing of the personal data of 1xbet customers begins only after express consent to it. Consent to the processing of personal data can be provided by the 1xbet customer himself or his representative in any form that allows to confirm its receipt, namely in writing or through connected actions of the subject of personal data.

Expressing consent to the processing of personal in writing, must contain the following information:

  • From the personal data subject: Full name, address, identification number of the identity document, date of issue of the document, by which authority the document was issued. 
  • From the representative of the personal data subject: full name, address, number, date of issue and authority of issuance of the main identity document, details of a notarized power of attorney or other document confirming the authority of this representative.
  • Postal address of 1xbet;
  • Purposes of personal data processing;
  • List of personal data to be processed to which the subject’s consent has been given;
  • Name and address of the person who processes personal data on behalf of 1xbet;
  • List of actions with personal data; 
  • List of ways of processing personal data;
  • The period during which the consent of the subject of personal data is valid;
  • Signature of the subject of personal data.

Consent to the processing of personal data through the connected actions of the subject of personal data, expressed by registering on the website or in the services of 1xbet, by performing money transactions on the platform, by registering bets and receiving winnings through the 1xbet User Cabinet, and by complying with the rules established by 1xbet.

Purposes of Information Collection

When you register an account with 1xbet and use the company’s services on the website, you may be asked to provide personal information. All information you provide when using our site is provided voluntarily by you. We may collect the following data:

  • Personal details and contact information that is submitted when you register an account on the platform;
  • Residence information;
  • Transaction details: Transaction ID, payment method, transaction date and amount;
  • Any information you provide to us through our official website or via email;
  • Correspondence with our support operators by any of the suggested methods of communication;
  • Location information, traffic data, login details and other detailed information about your visit to our website.

All data you provide is securely stored on our secure servers. To ensure that we provide the highest quality of service, the servers also store information about your activity, such as source IP address, access time, access date, web pages visited, language used, software crash reports, type of browser used, etc.

Means of Data Collection and Processing

The Company may automatically receive personal information about customers if they provide it voluntarily through their interaction with the 1xbet service. 1xbet is authorized to obtain user data from online merchants and service providers, as well as from customer lists lawfully obtained from third-party providers. For technical support of online transactions and maintenance of customer accounts, 1xbet may use the services of third-party service providers, as the company has access to any information that customers provide to such providers. Personal information obtained will be used and may be disclosed to third parties outside the company only by this Privacy Policy and the laws of the client’s country. 

The Use of Data

Our company is committed to providing a high level of service to our users. We do not violate the law by collecting information about you because you provide it voluntarily. We use your information for the following purposes:

  • Providing our Services;
  • Supporting our customers;
  • Providing necessary security;
  • Verifying your identity;
  • Verifying and processing online transactions;
  • Promotional offers and information about our products and services;
  • Promotional offers and information about products and services of the company’s partners;
  • Expanding the range of products provided;
  • Improving customer service;
  • Assisting customer participation in promotional activities;
  • Any other purposes related to the operation of the 1xbet gaming services.

Your data may also be requested by us as part of surveys and contests in which you may voluntarily participate. If you wish, you can opt out of receiving information that you do not need.

Disclosures

We may disclose your Personal Information to companies, organizations or individuals not affiliated with 1xbet if you have given us consent to do so. We may also disclose your information if required to do so by applicable law. This may happen if our security team detects money laundering, fraud, collusion or involvement in other criminal activity that could result in financial loss to our company. In this case, we reserve the right to share your personal data along with your identifying information with other online gambling sites, banks, credit card companies, and relevant regulatory agencies and appropriate law enforcement authorities.

Access

Customers can opt out of receiving promotional notifications in the following ways:

  • In the account settings on the 1xbet platform;
  • By replying to a promotional email sent by 1xbet to the email address provided by the customer;
  • By sending an e-mail to the 1xbet support email or by directly contacting the support team on the 1xbet website.

1xbet customers may contact the customer support team to obtain information about the personal data collected, the methods of data collection and how this information is processed and stored Customers may also express their wish to update their personal information, as well as leave complaints regarding the use of their personal information by 1xbet.